FAQs

SHOPPING INFORMATION

How long does it take to receive my order if I am located in Lebanon?

If you are located in Lebanon, you can expect to receive your order within 2-3 business days.

How long does it take to receive my order if I am located outside of Lebanon?

If you are located outside of Lebanon, you can expect to receive your order within 5-7 business days.

What shipping methods do you use for domestic and international orders?

For domestic orders within Lebanon, we use local courier services. For international orders, we use international shipping carriers such as DH and UPS .

What is the shipping rate for deliveries all over Lebanon?

Our standard shipping rate for deliveries all over Lebanon is $3

Do you offer any resources or services for authors, such as editing, formatting, or marketing assistance?

Of course! we are here to help you from A to Z. Kindly contact us via email ... or on our WhatsApp number 

PAYMENT INFORMATION

What payment options do you offer for orders within Lebanon?

For orders within Lebanon, we offer two payment options: cash on delivery and credit card. You can choose your preferred payment option during checkout.

Can I pay for my order with a credit card if I am located in Lebanon?

Yes, we accept credit card payments for orders within Lebanon, in addition to cash on delivery.

What payment options do you offer for orders outside of Lebanon?

For orders outside of Lebanon, we only accept credit card payments. We do not offer cash on delivery or any other payment options.

Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible with your order number and details of the change or cancellation request. We will do our best to accommodate your request, but please note that orders that have already been shipped cannot be canceled.

Is it safe to make online payments on your website?

If you suspect that your credit card has been used without your authorization, please contact your bank or credit card company immediately to report the issue. You can also contact us directly to report any unauthorized use of your credit card on our website.

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